I purchased Newsrover some time ago, because I liked its search options, but it is driving me crazy. It simply won't download and display a reliable list of recent headers. I have described the problem in detail to Newsrover "Support", but they are totally unable or unprepared to help. I have described all the steps I have taken, and they replied to me advising me to do what I have told them I had already done!
Here is the problem.
I am trying to download and display the most up-to-date messages on the group alt.binaries.mp3.audiobooks. (The same problem happens with whatever newsgroup I try - it is not specific to this group).
Despite the fact that alt.binaries.mp3.audiobooks is a very active group, with multiple posts every day, no matter what I try, Newsrover comes up with a totally out of date list. For example, I just ran the command "Update list of available messages" - Newsrover chugged away for ages saying "Getting up to 500,000 headers" and eventually came up with a list with posting dates from 27 Sept 2008 to 13 Dec 2008.
I have unsubscribed from the newsgroup, resubscribed and then run the command: "Get new headers for all subscribed newsgroups on server".
I have run the command "Redownload list of available messages" using the option "Get most recent message headers" - number of message headers to get: 200,000
I have tried both "Get some message headers" (whatever that means) and "Get all message headers".
I have uninstalled Newsrover and reinstalled it.
Nothing makes any difference. I just get an old, outdated list of messages.
I have started using Grabit instead, so I know exactly what should be availabale.
I am relucatant to give up on Newsrover completely, because I paid for it, and it (should) do some things that Grabit doesn't.
I am at my wits end. Can anyone help with this?
I run Windows XP Pro Sp3, Newsrover 14.2. My newsprovider is Astraweb (direct feed provided by my ISP, Internode) and my average download speed is 6 mbps